Frequently Asked Questions (FAQs)

WHAT ARE YOUR BOOKING AND PAYMENT POLICIES?

All photoshoots require a 50% non-refundable deposit. The remaining balance of your photoshoot is due the day of your shoot or event.

Graphic design projects also require a 50% non-refundable deposit and your remaining balance for these projects will be due upon the completion of your design.

We accept payments in the form of debit/credit card (PayPal), or cash app. Full payment must be received to receive final product.

HOW WILL WE COMMUNICATE?

Email is the preferred method of communication for documentation purposes.

HOW MANY EDITS ARE INCLUDED FOR STUDIO SESSIONS?

Currently, all studio sessions come with 3 edited photos (retouch/color correction). All unedited proofs/photos taken during your session will be delivered via email within 24 hours. Additional photo retouching or editing is $15 per photo.

HOW MANY REVISIONS ARE INCLUDED FOR GRAPHIC DESIGN PROJECTS?

The design process includes 2 rounds of revisions. An additional labor fee of $20.00 will be assessed for additional revisions, changes, or additions.

WHEN CAN I EXPECT TO RECEIVE THE FINAL PROJECT?

All services are typically completed within a week. However, some projects may take longer to complete depending on demand and/or the complexity of the project.

We will be in constant communication with you so that you are aware of the progress of your project. Once a project is complete, you will receive an electronic copy via email or Google Drive.